Taylorism Is An Outmoded And Outdated Form Of Technical Control Essay Example for Free

Taylorism Is An Outmoded And Outdated Form Of Technical Control Essay Perfected by Henry Ford, Taylorism was developed in the early 20th Century and was a revolutionary outlook on scientific management. Its aim was to make the workplace a science, taking all control away from the worker and placing total power in the hands of management. By observing workers behaviour and how long it was taking for tasks to be completed he believed he could say how much an average worker could produce under optimum conditions. Using this he devised a means of detailing a division of labour in time-and-motion studies and a wage system based on performance. At the time and throughout the last century Taylorism was and has been the only way to manage, but is it now outdated and irrelevant. I hope to be able to provide some of the arguments for and against this viewpoint and give examples of Taylorism. First, what exactly is Taylorism? Simply Taylorism is the breaking down of the production process into simple, menial tasks to the extent that even the most unskilled worker can be efficient. He researched these methods knowing that management lacked the knowledge to maximise production and that workers were not efficient. Taylor spoke about rewarding good men i.e. good employees, with higher pay for completing tasks or working harder. He called for scoring and ranking workers, thus posing the argument: how can one compare someone who is really good at a given task against someone who is good at another task? The two individuals may well be very good at what they do; however, it quite often requires a mix of these talents to produce a quality product or service. Taylor also aimed to transfer the control of the work process away from the individual worker and instead have the work performed in a way that is detailed by management who train the worker and share all the responsibilities. He used pig-iron handlers during the American-Spanish war to test his theories. He picked the four best workers and, in exchange for a higher wage, asked them to work under a managers orders. The manager had complete control, telling them when they could have a break, when to pick up more iron, how much to lift etc. The experiment was a resounding success; with one man Schmidt working at a constant 47.5 tonnes a day. This was used to show that Taylorism could work. However it could be argued that the experiment was fixed as it used workers who were mentally sluggish and therefore, by their nature, were more likely to follow orders than to think for themselves. Nevertheless Taylorism became the standard for businesses worldwide and this led to a clockwork world of tasks timed to the hundredth of a minute for standardized factories, machines and the de-humanising of men and women. A man named Braverman argued in his book in the 70s that because of Taylor and Ford, more and more jobs became and are becoming deskilled and de-humanised and the thought processes are being taken over by managers and programmed into machines (Braverman 1974). This raises a very important point about Taylorism; it makes processes so precise and repetitive that humans are being turned into machines. In this state as machines, humans are very easy to control and so it could be argued that Taylorism, whilst being effective as a production method, is also designed to control the workforce and thus highly skilled workers threaten labour control. Read more:Â  Scientific Management Taylorism Such early 20th century thought is being practised not only in business, but in the schools as well where students, like workers, are be scored and ranked. Now we have moved to a system where this ranking and grading of students and schools is of such importance that they are no longer run by teachers, but managed by managers to improve efficiency. Whilst not being a strict example of Taylorism, it shows how Taylors ideas have changed the way people think in that people now assume anything and everything can be ranked. Whilst on the subject of culture changes that have been influenced by Taylor, it can be argued that Taylorism has led to gender differences. Women have been, at least they were, categorized into certain jobs; mainly clerical and secretarial. This may not be as true today with many high-powered businesswomen in the world but, especially in the 60s, this was true. Taylorism is scientific management but how scientific is it? In Websters book there is a case where a businessman complained about how slow his secretary worked and asked, How many times a minute should she be able to open and close a file drawer? The workers handbooks answer would be Exactly 25 times. Times for other open and close operations would be .04 minutes for opening and closing a folder, and .026 minutes for opening a standard centre desk drawer (Webster, J 1990). Another example of the scientific nature of Taylorism can be seen in UPS, the parcel company. Management have said that workers should walk at 3ft per second, packages should be carried under the left arm and that drivers should step into the van with their right foot first whilst holding the keys in the middle finger of the right hand. These are two classic and blatant time-and-motion pigeonholing that leads to the de-humanizing of the worker. This pigeonholing can be classically seen in some of todays big business, especially in fast-food chains. McDonalds, the most classically discussed example, where there is absolutely no autonomy for the worker; they have no option about what to do. Machines are set to cook quarter-pounders in 107 seconds and fries in 150 seconds. Guns exist that put exactly the same amount of sauce in each burger and fill the drinks to the right level. All the worker has to do is put it together and place in a bag. Even the bagging process is Taylorised; workers must place the goods in the bag in the correct order. Ritzer sees McDonalds as a paradigm of efficiency that has led to a consumer being able to go into any McDonalds in the world and expect the same service and the same product. This very tedious monotonous work has very little job satisfaction and so to keep the worker motivated McDonalds have used Taylors idea about incentives. McDonalds have a star system which rewards hard working individuals with stars. These stars are worn on the name badge to show the consumer that they are a noted worker. More importantly it develops a friendly rivalry within the store as workers compete to win stars. This leads to more productive and efficient workers. Some workers can take this to extremes however. A friend of mine started in McDonalds and almost straight away was working up to two hours overtime on closing shifts. He earned his stars very quickly as well as employee of the month two months in a row and within 8 months was promoted to floor manager. This is, in my view, a slightly extreme case as he is naturally a hard worker but shows how hard work is rewarded in McDonalds. The efficiency of McDonalds and its ability to retain workers has made it a very successful multinational company. Leidner argues in his book that the drive for efficiency within McDonalds has led to inefficiency for the consumer as it turns them into involuntary unpaid labour because they have to queue for the food, clear their own rubbish away etc. For McDonalds to be as efficient as it is, it must offer a very restricted menu so that deliveries and production can be streamlined. This leads to a loss for the consumer who can only expect a very small choice from McDonalds. In the beginning this may have been a problem but now people go to McDonalds and expect a burger, fries and a drink which are the same every time. Despite these critiques of Taylorism there are authors who believe that Taylorism is as relevant today as it ever was. Taksa argues in her 1992 article that Taylor and his ideas are still useful in resolving todays management issues especially as firms are larger these days. The limiting of verbal exchange due to written instructions means that the teaching mangers are also under as much control as the workers from the planning group (Taksa,1992). This is especially useful in the large firms of today where middle management can be very large and therefore they must be put under the same controls as the workers. Many firms however are extremely efficient and successful without adopting Taylorist methods. It can be argued that Taylorism is not suitable for every type of business. An example of this is Dixons, where I used to work, where if any type of technical control would greatly hinder the sales of goods and insurance. The salesperson must have the freedom to react to the customers situation and what they say. There would be no way of, for example, telling sales staff that this type of person must have this product or that the sale must be complete in x minutes. It would be impossible to implement as, unlike McDonalds, every customer is different with different needs and without talking these needs cannot be ascertained to result in the sale of a product. Even shops are individual, while common theme run from shop to shop, where products are placed and how they are displayed is up to the mangers discretion and not controlled by main management. So to conclude; Taylorism is a very restrictive practise which leads to the de-humanising of the worker and complete management control. However it is an extremely efficient and productive system. I would say that in certain business environments, like McDonalds, it is the only way to manage that would produce effective results. However nowadays individuals require job satisfaction out of their roles and to that end Taylorism is outdated as it allows no sort of autonomy and thus make working very dull. To that end I cannot conclude either way; Taylorism is very effective in the food sector where customers are indistinguishable from each other but would be highly ineffective once individuals needs must be catered for. Bibliography Braverman, H.: Labour And Monopoly Capital: The Degradation Of Work In The 20th Century, 1974. Monthly Review Press, NY Leidner, R: Fast Food, Fast Talk, 1993. University Of California Press Ritzer, G: The McDonaldisation Of Society, 1993. Pine Forge Press Taksa, L: Scientific Management: Technique Or Cultural Ideology?. Webster, J: Office Automation, 1990. Harvester Wheatsheaf

Domestic Violence Essay -- Violence Against Women Essays

These days it is easy to read on the internet about a woman who has been beaten by her professional athlete husband or her boyfriend. Thousands of women are mistreated, or even murdered, each year and these deaths are increasing. However, although this is the main problem in our society,there are other kinds of domestic violence that not many people know but they have the same importance. In this essay I intent to give a definition of domestic violence and explain the main kinds of abuses.I will also suggest some possible solutions to diminish or to eliminate this problem and I will show some domestic indicators. I intend to argue some unhelpful behaviours and to finish I will discuss the effects of domestic violence in children. The term family violence includes all forms of violence within families. It is commonly used to describe the abuse women suffer at the hands of their male partners, but it is also used to mean family violence. Domestic violence can be physical, sexual, psychological, social or economic. Domestic violence is a hidden problem. It occurs in the privacy of a home, and those involved are usually reluctant to talk about it. The overwhelming majority are women and children who are more vulnerable. There are a lot of kinds of domestic violence such as physical abuse, verbal/emotional abuse, economic abuse, sexual abuse, social abuse or spiritual abuse. The first kind is physical and verbal/emotioonal abuse. This is produced when any action intended to degrade, humiliate and demean, both in public or private, including threats to injure or otherwise harm, the partner or the children; putting one's partner down and making them feel bad about themselves and their abilities; treating one's partner like a servant; abuser making decisions regarding partner's financial status, free time, friendships, work and leisure activities. This constant humiliation will destroy a woman's belief in herself and she may start to believe that she's worthless, that the violence is her fault. Verbal abuse also includes threats of physical violence and violent verbal outbursts. Economic abuse occurs where the man has total control over all financial resources. The woman may have to beg for money to buy necessities and when it is given, it may often be insufficient. She is then criticised for being stupid and incompetent in failing to provide adequately with t... ...y wants to admit any bad apparitions in the society what causes more harm to the victims. There are also people who believe that if it even exists it can't be that bad. They just deny it. To conclud, just recently people started to talk about this problem in public. The newspapers publish articles concerning the different forms of domestic violence. Some people who were in contact with victims of the violence have tried to help them by opening help - centres, organizations and institutions, which support the victims by giving them some kind of safety and which encourage them to talk about that. The SOS - telephone is very important, because it is available 24 hours a day and because the anonymity they guarantee. People feel free to call them and ask for help. There are only a few centres like this and that is not enough, but the government doesn't have the required money. For my part, I feel that there is NO excuse for any kind of violence. Violence is never an acceptable method of solving conflicts in relationships, nor do partners have a legal right to assault each other, whatever they may claim to have been the 'provocation'. Nobody asks for, or deserves to be, abused. Domestic Violence Essay -- Violence Against Women Essays These days it is easy to read on the internet about a woman who has been beaten by her professional athlete husband or her boyfriend. Thousands of women are mistreated, or even murdered, each year and these deaths are increasing. However, although this is the main problem in our society,there are other kinds of domestic violence that not many people know but they have the same importance. In this essay I intent to give a definition of domestic violence and explain the main kinds of abuses.I will also suggest some possible solutions to diminish or to eliminate this problem and I will show some domestic indicators. I intend to argue some unhelpful behaviours and to finish I will discuss the effects of domestic violence in children. The term family violence includes all forms of violence within families. It is commonly used to describe the abuse women suffer at the hands of their male partners, but it is also used to mean family violence. Domestic violence can be physical, sexual, psychological, social or economic. Domestic violence is a hidden problem. It occurs in the privacy of a home, and those involved are usually reluctant to talk about it. The overwhelming majority are women and children who are more vulnerable. There are a lot of kinds of domestic violence such as physical abuse, verbal/emotional abuse, economic abuse, sexual abuse, social abuse or spiritual abuse. The first kind is physical and verbal/emotioonal abuse. This is produced when any action intended to degrade, humiliate and demean, both in public or private, including threats to injure or otherwise harm, the partner or the children; putting one's partner down and making them feel bad about themselves and their abilities; treating one's partner like a servant; abuser making decisions regarding partner's financial status, free time, friendships, work and leisure activities. This constant humiliation will destroy a woman's belief in herself and she may start to believe that she's worthless, that the violence is her fault. Verbal abuse also includes threats of physical violence and violent verbal outbursts. Economic abuse occurs where the man has total control over all financial resources. The woman may have to beg for money to buy necessities and when it is given, it may often be insufficient. She is then criticised for being stupid and incompetent in failing to provide adequately with t... ...y wants to admit any bad apparitions in the society what causes more harm to the victims. There are also people who believe that if it even exists it can't be that bad. They just deny it. To conclud, just recently people started to talk about this problem in public. The newspapers publish articles concerning the different forms of domestic violence. Some people who were in contact with victims of the violence have tried to help them by opening help - centres, organizations and institutions, which support the victims by giving them some kind of safety and which encourage them to talk about that. The SOS - telephone is very important, because it is available 24 hours a day and because the anonymity they guarantee. People feel free to call them and ask for help. There are only a few centres like this and that is not enough, but the government doesn't have the required money. For my part, I feel that there is NO excuse for any kind of violence. Violence is never an acceptable method of solving conflicts in relationships, nor do partners have a legal right to assault each other, whatever they may claim to have been the 'provocation'. Nobody asks for, or deserves to be, abused.

Marketing mix success of Xiaomi Essay

Background Founded in 2010 in Beijing, Xiaomi first began by launching custom Android-based firmware- MIUI. Backed by tech savvy early adopters and  enthusiast, it thrived on feedback to improve usability. A year later they entered the hardware market with their flagship phone, the Mi One which featured the top specifications at a low price. Today, Xiaomi has launched it’s 4th series of their flagship phone the Mi 4 and have expanded their product line to mid tier smart phones, smart TV, routers, set-up boxes and other accessories. In just four short years, Xiaomi has become the third largest smartphone manufacturer just behind technology giants Apple and Samsung (Appendix B). Introduction This essay will discuss the marketing mix, a combination of marketing tactics which consist of four elements known as the 4Ps- product, price, place, and promotion that is derived from the marketing strategy of the company (Kotler and Armstrong, 2012) and the efforts made to adapt each mix to reach it’s intended audience in a foreign market. Price Xiaomi aims to provide similar specifications phones to competitors but at a much lower price. Currently they offer 2 series of flagship phones, the Mi and Redmi (or Hongmi). The Mi 3 has specifications that is similar to Sony’s Xperia Z1 that is priced only at CNY 1,999 (USD$322.62) as compared to Z1 retail  price of USD$935 (Appendix C). The Redmi series, a mid tier range is priced at CNY 799, targeting the lower income in emerging markets such as China, India with plans to expand into Brazil and Mexico. As the first company with such an aggressive penetration pricing strategy, Xiaomi changed the perceived value of smart phones (Ramesh Kumar, 2007). Anticipating that consumers would be skeptical about the quality of it’s low priced Redmi series, Xiaomi chose to first launch their top tier Mi before launching Redmi in each new market so that the reduction in market price would not be too drastic and that consumers could gain confidence in the quality (Snoj, Pisnik Korda and Mumel, 2004) of it’s Redmi series. Product Unlike other phone manufacturers that make their products obsolete with product refreshes within a year, Xiaomi’s phones have a longer product life cycle of 24 months. As the product enters the maturity stage, volume sales starts declining. Yet from a technological standpoint, Moore’s law dictates that a longer product life meant that it’s cost to manufacture the same product becomes lower. This decline in volume sales profit will be counteracted by a higher profit margin achieving overall profit sustainability. Similar to Apple & Amazon, Xiaomi has developed an ecosystem of software & services such as cloud service, messaging app, theme store and app store which preloaded to it’s custom firmware. An integral part of this ecosystem is Mi Market (app store) since Android’s default app store is not accessible in China. China’s market for apps has fragmented into many app stores birthed from startups to the likes of search giant Baidu. Thanks to the popularity of Xiaomi’s phones, Mi Market is currently one of the largest app stores in China. Place To eliminate the cuts that retailers and distributors would get, Xiaomi has sold their products entirely online, on their own website. However since expanding into new markets, Xiaomi has more recently adopted a horizontal marketing system to build upon retailer’s expertise in the region. In India, Xiaomi chose a partner to sell exclusively through Flipkart, India’s largest e-commerce company. Xiaomi needs to understand the local distribution methods in order to mitigate the loss of potential customers especially when they employ exclusive distribution which would impair the availability of their products (Pride and Ferrell, 2011). For instance, due to purchasing behavior, cash-on-delivery remains as one of India’s primary mode of payment. Buyers would perform an inspection of the product before payment. In short,  accounting for less than 1% of the total retail market, e-commerce is still in it’s infancy stage in India. As Xiaomi’s mobile phones shifts into the maturity or even decline stages of its product life cycle, it might want to employ selective distribution through traditional brick and mortar stores. Bilgin and Wà ¼hrer (2014) points out that products not adapting to maturity stages will find themselves soon in the decline. In order to prolong it’s product’s life, Xiaomi should change their distribution strategy. Though it may not be economically feasible to sell their phones with thinner profit margins or perhaps even selling at a loss, it should be noted that Xiaomi’s goal is to make profits through services and apps rather than purely hardware sales- similar to the relationship between printers and ink cartridges (Appendix D). Promotion Releasing fixed amount of handsets at specific times, Xiaomi primarily engages in flash sales for new products that often results in phones selling out within seconds. Xiaomi meticulously limits supply to artificially create more demand than supply- a strategy known as â€Å"hunger marketing† (Chen et al., 2014 p. 1950-1957). â€Å"Hungry† consumers through word of mouth created buzz which in due time transits into hype where consumers mimic one another in the buying craze (Mourdoukoutas and Siomkos, 2009 p. 82), further raising demand. In Xiaomi’s advertisements, it is evident that marketing messages are focused on hunger marketing. There is always emphasis on how fast their products have been sold (Appendix D) , editorial tone that communicate a sense of  urgency (Appendix E), statistics to provide an impression of popularity (Appendix F), and multiple teasers for product launch over a period of time to create hype (Appendix G). Conclusion Xiaomi’s marketing mix is a combination of both Apple’s strategy of producing high quality products and limiting supply to magnify consumer hype as well  as Amazon’s kindle strategy of making products as widely as possible and to profit primarily from its services. Though Xiaomi has seen exponential growth in retailing smart phones, it’s key focus should remain in distributing mobile applications and services while maintaining the quality of smartphones instead of diversifying into other electronics. Without the access restrictions in China, Google remains dominant for app distribution as well as its services which are preloaded to every Android phone. Xiaomi must continue to innovate and integrate it’s solutions and services even tighter to it’s own firmware to remain competitive and profitable. It needs to pry it’s customers away from the many alternatives available in the heavily saturated mobile app market perhaps through technological acquisitions or strategic partnerships. References ASSOCHAM, 2014. E-Commerce Evolution in India: Creating the bricks behind the clicks. India: PricewaterhouseCoopers. Bilgin, F. and Wà ¼hrer, G. (2014), International marketing compact, Wien: Linde Verlag GmbH. Chen, E., Huang, K. and Cheng, L. (2013), Xiaomi: China’s answer to Apple, http://asiaresearch.daiwacm.com/eg/cgi-bin/files/china_tech_food_chai n_130925.pdf, Date accessed 15/12/14. Chen, Y., Kuo, C., Jhan, Y. and Chiu, P. (2014) ‘Hunger marketing on smartphone’, Proceedings of the Management of Engineering & Technology (PICMET), 2014 Portland International Conference, Kanazawa, 27-31 July. United States: IEEE Xplore, pp. 1950-1957. Kotler, P. and Armstrong, G. (2012), Principles of marketing, Boston: Pearson Prentice Hall. Kumar, A. (2014), What India taught Xiaomi: On Flipkart, lessons and future plans, http://yourstory.com/2014/09/india-lessons-xiaomi-flipkart-future-plans -hugo-barra/, Date accessed 15/12/14. Pride, W. and Ferrell, O. (2011), Marketing express, Mason, Oh.: South-Western Cengage Learning. Ramesh Kumar, S. (2007), Marketing and branding, New Delhi: Dorling Kindersley (India). Ridge, M. (2014), e-commerce in India: not just cash on delivery to a man on a bike, http://blogs.ft.com/beyond-brics/2014/09/22/e-commerce-in-india-notjust-cash-on-delivery-to-a-man-on-a-bike/, Date accessed 15/12/14. Siomkos, G. (2009), The Seven Principles Of Wom And Buzz Marketing, New York: Springer Berlin Heidelberg. Snoj, B., Pisnik Korda, A. and Mumel, D. (2004) ‘The relationships among perceived quality, perceived risk and perceived product value’, Jnl of Product & Brand Mgt, 13, 3 156-167. Triggs, R. (2014), Hugo Barra talks business models and Xiaomi success, http://www.androidauthority.com/xiaomi-business-model-success-5596 81/, Date accessed 13/12/14. Appendices Appendix A (Selected case article: Xiaomi Flash Sales Prove Popular in India) Chinese smartphone maker Xiaomi, which has overtaken Apple and Samsung in China, is working its way into the Indian market using sudden online sales and high-end handsets priced at close to cost. On Tuesday alone, Xiaomi says it sold 100,000 of its 5,999 rupee ($97) Redmi 1S smartphones in 4.2 seconds. It has sold about 500,000 total handsets using similar sales since its July launch in India, it says. The Beijing-based company sells its products exclusively online through Flipkart, one of India’s largest online retailers, via flash sales at specific times. The phones are sold at close to the manufacturing cost, with Xiaomi making profit through services such as mobile applications. Xiaomi has used the sales tactic in other countries, as well. Analysts say Xiaomi is taking off in the world’s second-biggest telecommunications market because Indians see value in its low-cost products. Word of mouth has created a buzz surrounding the brand, and the  flash sales help create a scarcity of the company’s products. â€Å"The way they carried out their PR was key to the success,† says Karan Thakkar, an analyst with research firm IDC. â€Å"With the flash sales they have created a competitive spirit among the consumer.† While Xiaomi’s market share isn’t yet known, IDC says competition among companies selling low-cost smartphones is expected to increase in the coming quarters thanks to similar low-cost makers, such as Mozilla, which offers a $33 smartphone. Indeed, smartphone sales in India should double through 2018 as devices priced below $200 enter the market, IDC says. Meanwhile, rivals such as India’s Micromax remain skeptical of Xiaomi’s success. â€Å"Selling for PR is different from selling for business,† Micromax Chief Executive Vineet Taneja told media at a launch event for a new phone last month. Micromax, India’s second-biggest smartphone seller by market share after Samsung, sells about three million phones every month through its 130,000 outlets spread across the country. But that hasn’t stopped Micromax from adopting an online sales model. In September it began offering one of its devices on Snapdeal.com, a Flipkart rival. Source: Wall Street Journal http://blogs.wsj.com/digits/2014/10/17/xiaomi-flash-sales-prove-popular-in-i ndia/ Appendix B (Top Five Smartphone Vendors, Shipments, Market Share and Year-Over-Year Growth, Q3 2014 Preliminary Data (Units in Millions) ) Source: IDC Worldwide Quarterly Mobile Phone Tracker, October 29, 2014 Appendix C (Smartphone pricing and specification comparison) Source: Companies, Daiwa Appendix D (Net revenue comparison of hardware vs supplies (Units in millions) ) Source: Hewlett-Packard Annual Report 2011 Appendix E (Typical post flash sale update to inform customers that the sale has ended) Source: Mi India Facebook page Appendix F (Announcement of flash sale) Source: Mi India Facebook page Appendix G (Post Christmas sale infographic) Source: Mi Singapore Facebook page Appendix H (Teaser for new product) Source: Mi Singapore Facebook page

The Life and Work of Confucius Philosophy Essay Confucius

The Life And Work Of Confucius Philosophy Essay Confucius (551 – 479 BCE), was a thinker, political figure, educator and founder of the Ru School of Chinese thought. Confucius was born at Shang-ping, in the country of Lu. His given name was Kong, but his disciples called him Kong-fu-tse, (i.e. Kong the Master, or Teacher.) His father passed away when he was only three years old. Confucius mother Yan-she raised him. During his younger years Confucius showed a love of learning, and an expression of awe for the ancient laws of his country. Confucius was only nineteen years old when he married, but he divorced his wife after only four years of marriage so that he could have more time for his study and the performance of his public duties.†¦show more content†¦Some have argued that, because of the texts inconsistencies and incompatibilities of thought, there is much in the Analects that is non-Confucian and should be discarded as a basis for understanding the thought of Confucius. Benjamin Schwartz cautions us against such radical measures. While textual criticism based on rigorous philological and historic analysis is crucial, and while the later sections [of the Analects] do contain late materials, the type of textual criticism that is based on considerations of alleged logical inconsistencies and incompatibilities of thought must be viewed with great suspicion. . . . While none of us comes to such an enterprise without deep-laid assumptions about necessary logical relations and compatibilities, we should at least hold before ourselves the constant injunction to mistrust all our unexamined preconceptions on these matters when dealing with comparative thought. (The World of Thought in Ancient China, p. 61) Confucius philosophy was predominately a moral and political one. It was founded on the belief that heaven and earth coexist in harmony and balanced strength while maintaining a perpetual dynamism. 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